2008–2013

United States Marine Corps · Information Systems Specialist
At Camp Pendleton and Camp Bastion, Afghanistan, I supported 4,000+ users. I ran the help desk, then the customer-service division. I owned SharePoint for the squadron, with 1,000+ permission groups supporting flight-line missions. While deployed, I led the Windows XP to Windows 7 migration of every flight-line asset.
I managed a classified network for 2,000+ users and kept databases tracking $30M+ in equipment and 100,000+ flight and man-hours. I repaired $200,000+ in government gear, saving the unit over $1M in replacements, and trained 30+ people on new systems.
2014

HP · ACES engineering team supporting NASA
I wrote the engineering documents field technicians used to fix problems, tested 30+ HP models, and contributed to the operating-system standard NASA ran on Apple and Windows machines.
Around 2014, on the NASA ACES contract, NASA leadership asked us to build a tool that could predict and mitigate IT problems on the fly. We laughed. Look where we are now.
Energy XXI · through Genesis Networks
I worked as a remote dispatcher for several client companies, then was hired on as a desktop analyst and IT consultant in Houston.
Becton Dickinson · Pyxis medication systems
I kept hospital medication cabinets running remotely across the US, Alaska, Canada and South America. I rebuilt live databases and schemas under HIPAA, on patient-critical clocks, and led facility relocations and consolidations.
Toyota Motor Manufacturing · L3 network administrator
Cisco switching and routing, VLANs, network cabinets, and Tier 2 support for field technicians.
Academy Sports + Outdoors · desktop engineer and technical lead
I wrote the operating procedures, ran large expansion and maintenance projects, and handled the hard tickets.
Now

Jerbot
Software of my own: Rug Pulled!, playable in a browser, and tools for small businesses who want their busywork automated. The same discipline from 15 years of IT runs the shop: written procedures, change control, evidence before “done.”